Privacy Policy

Information we collect

When you submit an enquiry, we may collect your name, company, phone number, email address, tyre details and the message you send us. When you use the tyre tracker or customer portal, we use the reference and phone number you enter only to find your records.

How we use it

We use enquiry information to respond to you, assess your request and provide information about Tough Tyres services. We do not publish or sell your details.

Website logs

Our server records technical information such as IP address, browser type and pages visited, to keep the site secure and working.

Data retention

Enquiry information is kept only for as long as reasonably necessary for customer service, operational and legal purposes.

Your rights

Under the Protection of Personal Information Act (POPIA) you may ask what personal information we hold about you and ask for it to be corrected or deleted where appropriate.

Contact

Email riette@toughtyres.co.za for privacy-related enquiries.